Refund and Returns Policy

Refund Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we are happy to offer a refund or exchange under the following conditions:

  1. Eligibility: Refunds or exchanges are accepted within 14 days of receiving your order.
  2. Condition of Items: The items must be unused, undamaged, and in their original condition.
  3. Proof of Purchase: A receipt or proof of purchase is required for all returns and exchanges.
  4. Non-Refundable Items: Please note that custom or personalized items cannot be refunded unless they arrive damaged or defective.
  5. Return Shipping: Customers are responsible for the return shipping costs unless the item is damaged or defective.

To initiate a return or exchange, please contact us at [email or contact info] with your order details.

Thank you for your understanding!